If you have any doubt, questions or anything, contact Off Road Tents immediately at 1.844.200.3979 or info@offroadtents.com. If it's an item that ships freight (such as a roof top tent), that's a no. It assembled quickly. Why? "I really think you have a hit on your hands with this product. We will check and make sure it shows as delivered and that it's not a problem from the carrier's website. If the order has already shipped (and we have sent you the tracking number), then you cannot. Customers rate us 4.7/5 based on 647 reviews. Or you can simply use the center bore to run wiring inside the chambers for a clean accessory installation. As shown on the steps above, you will choose Bread as checkout option, then click on "Complete Order". Subject to change without notice. If a package shipped ground it'll be dropped off at your front door. Highly recommend this rack. These are items that need around 10 weeks to be made, and are only made on order. We do accept back orders, but you must confirm to us you want to keep it. We continuouslycreate kits to complement the XTR1 with unique product offerings, such as a 2nd level hinged for access or a bottom slide out tray. The bracket type and width, the finish, additional optional products and accessories, etc. Email us so we can get you a quote and offer you the best option for you! *This rack has been unofficially tested in-house to support as much as 1500lbs static load but depending on factors such as bed width, truck model, ect. 
And the pricing (even before the discount you gave me, THANK YOU!) I have never in my life seen something wrapped up so neat and tight! The aluminum adjustable bed rack, just 12" tall from the bed rail to the top of the rack, made in USA, ideal for your Jeep Gladiator pick-up truck. Then, take pictures before you ship it. Heavy duty design will easily support large roof top tents and heavy gear. For a more detailed view of lead times, view our full Shipping & Returns Policy. I have never in my life seen something wrapped up so neat and tight! All Rights Reserved. All upTOP racks ship scenePOD ready. Write us an email at: claims@offroadtents.com. No more than 30 days have gone by since you received it, Product must be unused, and in the original package, We need to get pictures beforehand, to approve the return, We will give you a Return Merchant Authorization number (RMA). We do accept returns before 30 days have gone past since the item was delivered. Exceeded all expectations. After that, lead times can vary depending on your location and where it ships from. Please note there is no discount for in person pickup but it will save time on shipping! To help us win the claim, take as many pictures as you can and be PATIENT. You need an RMA because the warehouse guys need to know what an item is and what is related to when it comes in. If you choose PayPal, then once you're checking out through the PayPal portal, it'll give you the option to get financed by them. 
Take pictures of the damages from all possible angles. Your purchase will help support the fulfillment of the American Dream. Normally we don't. Send images, we will proceed with solving the issue. We have many accessory mount plates available for most common items, as well as a modular, universal mount plate. If it's a smaller item, even a roof rack, we might be able, but please keep in mind the rates might be a bit high. Why? If you have questions about the ordering and configuration process, please contact us! 
Any 8MM T-Slot for 40 Series (Metric) or 15 Series (Standard) accessories and hardware are compatible with our Xtrusion! - What are the shipping charges for returning an order? Also, the rack assembled easily and is pretty straight forward when looking at the parts. I really think you could sell a ton of these". We will need pictures of the box. ShipTectionis a Shipping Insurance and Protection Service that you can purchase at checkout to protect your order from: Thanks to their service you can file a claim for a refund due to a damage or a lost or stolen order. We do offer a 48 hour grace periodduring this time you must email us directly to cancelan order or make any desired changes. - The product was a gift. 
From Awning Mounts, Hi-Lift Blocks, or simple brackets, we are getting it all ready for a maximum product compatibility. The second thing is to contact the carrier. 30 days. close. As a result, this eats a lot of our margins, and we cannot really offer as many discounts as we'd like to. Off Road Tentsis proud to partner with ShipTection, a leader in package protection and tracking solutions. Heavy duty black textured powder coat finish comes standard, plus we take it a step further and coat all racks with an epoxy primer for an exponentially more durable finish. You can also call the carrier's phone number on their website, they can also locate your package with the tracking number we provided. However, there are some cases with items such as trailers, rock sliders and a few tents where we will charge a flat fee.To look at the shipping fees, CLICK HERE and scroll down to the "Shipping" section. 
We will then see what order number it was and we will help you handle it! If you are not eligible with Bread, or Pay Tomorrow, and you don't have PayPal, email us, we can send you a special link so you can try to get financing through Klarna, another third party financing provider we partner with. 2022 upTOP Overland Order your rack with the optional "Off-Road Reinforcement Plates".These Laser Cut 6061 Aluminum Plates create a more rigid joint between crossbars and columns, helping under extreme off-road situations to keep the structural rigidity intact, and avoid fatigue.Available in Glossy Natural Aluminum and Black Textured Powder Coat, to create contrasts with your set. Please refer to individual Product Pages for most up to date lead times, We are consistently looking to expand our products to more vehicles. The Xtrusion team has gone out of their way to help me make my rack mine. With those 3 steps, we can together decide on the best solution for you! Then, REFUSE the shipment, note the refusal for damages in the document the driver will give you and it will be sent back for processing. "I started unwrapping it yesterday. As a matter of fact, we never see it. 
However, one of the advantages of this system is that you can mount anything along the T-Slot rails when you get creative. Fitment not guaranteed for all tonneau covers. If you have any questions or doubts about the financing and payment terms, you will have to contact the financing provider yourself. 
What should I do? Once your order is signed for at the delivery point, the package becomes your property and thus, our liability ends as far as shipping damage is concerned. At Off Road Tents we have the goal to make sure youare as satisfied as you can with your order. This means that the cutout for our 3D scenePOD for Baja Designs is preexisting and powder coated along with the rack parts. We do offer installs at an in house hourly rate. Some of our products are made on order and have lead times that go from 4 to 32 weeks until they are delivered once the order is placed. Selection, Quality, Price and of course most lights are Made in USA! Easy bolt together assembly, takes about 45 minutes to install. It happens. After you placed your order, yes. If you are looking for a unique roof rack with a massive footprint for rooftop tents or storage, this rack is one to consider. Off Road Tents takes pride in its products and packaging. If you're not approved, let us know immediately. Therefore, we are forced to charge these cancellation fees. Make sure you email us to: info@offroadtents.com in case you need to expedite an order! You can there check the financing options available, and see if you qualify. With Diode Dynamics you get the best of both worlds. ALL Gobi racks are made on order, which means order are generally final. Therefore, some items, especially tents and trailers, will ship truck freight. Our Bed Racks are compatible with most T-Slot Extrusion type hardware, so you are able to expand or get creative by using off-the-shelf components!
Those corner brackets that say "Xtrusion" look awesome!! There is so much that can be added to these racks very easily. ShipTection is an additional service we offer, which you can purchase with your order and further protect it. It is 100% safe. We do sell Roll-In T-Nut kits for added benefit, and if you want additional Xtrusion to build more things, contact us for a quote! Therefore, here's an FAQ page withimportant information that hopefully will answer all your questions. If you email us because you want financing with Klarna, we'll send a special link, and you'll checkout there. 
Therefore, we have a strict no returns policy, all sales are final. Roof Rack, Product SKU All racks are builton order, as such we are unable to refund or accept returns. The best thing about our BedRack is the endless possibilities of configuration for Height and some Length variations. Simple, please email us at info@offroadtents.com with the item you have and when it was gifted to you. Alternatively, send us a message by Instagram or Facebook! Shoot us an email at Support@XtrusionDesigns.com We are partnering with manufacturers throughout the industry to build mount systems for their products that meet their specific standards for mounts. Full Length, not intended for Tonneau Covers, For use with Softoppers and other soft bed shells, The conventional bed rack style with steeper legs that run flush with the sides of the Gladiators cab, Adjustable height and straight legs, ideal for those with tri-fold tonneau covers, A new approach to bed racks, safely carry all of your gear and keep most of the bed accessible. Contact us for more details. We are also happy to ship to any warehouse in the country, but you will then have to take care o the shipment to your country. Small tears to the boxes can happen and might not compromise the tent or package, meaning you can accept small tears that don't show clear damage, and are a simple result of being moved around by a few people and trucks. Other items that ship air or ground, will not require your signature, and will be left at your door. Some times packages might be shipped from different places, so you might receive a box with the extrusion components and separate box for the brackets. If your item is on back-order or unavailable we will reach out to you via e-mail or phone to see if alternate arrangements can be made. Most of the products in our store ship free, if they are above $300. - Can I change my orders shipping designation after I placed my order? When it comes to Bread, it's quite simple, follow the normal checkout process, Add To Cart>Check Cart>Proceed to Checkout. Bear in mind the wide brackets might push out the rack outside the boundaries of the truck's bedrails, although inside the perimeter of the truck. If any of the product(s) appear to be damaged or crushed do not accept delivery. Also, if you have a "Tri-Fold" type cover, the brackets would fit underneath but the tonneau won't open all the way while the rack is installed. Also, please read more about Warranties HERE. You can decide to take the rack components apart for easy storage. 
(Think Erector Set!). - Does Off Road Tents offer Free Shipping? You will then need to be there to sign the package off, NOT BEFORE INSPECTING IT. Therefore, to fully cover your shipment from any damage, or if it's lost and stolen, you can purchase ShipTection. Capable of expanding structures. If you have a carrier or some company you know, please email us, send us the information and we will gladly change the shipping fee to charge you as little as we can! Just remember it is easier to put back on the truck if it has been disassembled in 3 pieces instead. Every item that we ship out is properly classified, packaged, marked and labeled. Whether you order from us, or the "guy you know" that has a bunch of these from work!From Roll-In T-Nuts, to solid motion bearings, possibilities are endless. As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. Simple, it's very expensive to ship there, sometimes it costs us even over $1000. Many Accessories to compliment the design. You can choose from 1 inch to 2 inches extra. Interested in testing or pre-ordering, drop us an email at support@xtrusiondesigns.com, 4 Bedrail Brackets (Connects Uprights to Bedrail), 4 Top Corner Brackets (connects Crossbars and uprights). 6. An order is considered shipped the moment we send you an email with the tracking number. It's a true off road rack, capable of withstanding the toughest trails and carrying whatever you may think of. A Miter Saw is usually all you need. If it was dropped at your doorstep, and it's damaged, do NOT open the box, send us pictures immediately, and we will handle it. Whatever works for you, we will do our best to help! - DoesOff Road Tents ship outside of the United States? Also, if the order has a lead time, we will contact you to let you know when exactly you can expect to receive it. We can try, but normally the cost of re-routing the package is quite expensive and not worth it. Hardware is stainless steel. Fitment not guaranteed for all tonneau covers. 
Protect yourself from this by examining before you sign. Add customer reviews and testimonials to showcase your stores happy customers. That means, the ground shipping UPS or FedEx trucks you see around, they're not really able to carry a roof top tent. If you do not like the product, send it back for a refund. Rack, provides a simple, easy to install and remove system that allows you to double your cargo footprint in the new Gladiator. There will be a20% restocking fee plus the cost of shipping the item back to the warehouse it shipped from. It seems plenty rigid. After 30 days we won't accept any returns. - My order got damaged during shipping. Purchased ShipTection and need to file a claim? The rails are filled with cutouts to hold our connectors or off the shelf. We use different carriers. How do I return it? Top Notch! Designed and Manufactured in Kansas! Before Signing for your order, inspect the box or boxes for freight loss or damage. Don't worry, we have a few backup options. XTR1 Aluminum Bed rack for Jeep Gladiator. To say Im impressed is the furthest understatement. products, this rack system is built to be extremely flexible and provide a platform upon which you can build your adventures. - Shipping Protection with ShipTection: What is it? Get a copy or take a picture of the signed delivery receipt that shows the freight loss or damage notation. By purchasing a presale item you are agreeing that the item will be shipped once it has completed production and may not be readily available at this time. Bolts to inside of bed rails or can alternatively be mounted with optional drill-free clamps. For example, if the product costs $3,000, we are happy to send you 3 invoices, so you can pay them with three different cards, or two with two cards and the third with Bread or Klarna, or one with PayPal, another one with a credit card, and the third with a financing provider. All sales/promotions are only able to be applied any purchase made during the time frame stated. All presale orders will be fulfilled in the order they are placed. Rack is 12 tall from bed rail to top of rack. For more information on ShipTection, click HERE. If it gets sent without an RMA, it makes it harder for us to identify your package, and it can lead to waiting longer before you get refunded. Take as many pictures as you can of the item you are returning, the box and making sure it's in a good shape. Product Type The rack has held up amazingly, no separation at the joint, loose connections and no rust!! IF you see clear and noticeable damage to your item, please take pictures of the damage and REFUSE the delivery. We need 5 business days after receiving the returned item to inspect it, then a refund will be issued, and it will take from 3 to 5 business days for your bank to issue the refund to your account. If you do, you can go and choose Bread at checkout. Big tears, dents or signs of clear mistreating the packages shouldn't be accepted (Refer to Images 1 & 2 above for reference). But pressure from both sides always leads to a faster solution. 
Alternatively, if 30 days have gone by since you placed it, and the item hasn't been shipped (perhaps it was a backorder), then you will start getting charged! Our products are made in the USA with 99% domestic components! We consider an order shipped, the moment we send you an email or sms with the tracking number. Shipping rates are higher, plus customs and duty fees are a bit expensive. For items made on order, such as bumpers or rock sliders, as well as Gobi or CBI products, we don't accept returns. Depends on the item. We don't accept returns on items made on order, such as rock sliders, bumpers, or any CBI and Gobi product. How long can I expect to wait after I order a Bed Rack? In order for you to return an item these criteria must be met: If the item has a manufacturing defect, it's covered by warranty, or was refused by you when delivered, we do accept returns, free of charge, andwe will take care of it. Please note, the driver will not help with damage inspection. Subscribe to stay tuned on product launch! We promise it will be the best price around! Tonneau Brackets and Bed Rack Attachment Clips, MAX Modular 14" High PRO-MAX Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular 18" High PRO-MAX Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular 22" High PRO-MAX Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular 14" High FULL LENGTH Gladiator PRO-MAX Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular 18" High FULL LENGTH Gladiator PRO-MAX Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular 22" High FULL LENGTH Gladiator PRO-MAX Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular PRO-MAX TOPPER Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular Gladiator TopperMax Aluminum Bed Rack, MAX Modular GLADIATOR JT MAX 14" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR JT MAX 18" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR JT MAX 22" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 10" High Steel Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 14" High Steel Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 18" High Steel Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 10" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 14" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 18" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 22" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular ALUMAX 24" High Aluminum Bed Rack, Fits Jeep Gladiator, MAX Modular UTILITY RACK for TONNEAU COVERS (URTC), Fits Jeep Gladiator, MAX Modular Cargo Rack, Fits Jeep Gladiator years 2019 to present.
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