For best performance, the fountain pump needs to be cleaned every two weeks. Whats the difference between the regular carbon filters and the premium filters? Holds up to 1 gallon of water. Never let the water in the bowl get below the minimum fill level. Your pet deserves the best. A cotton swab or small toothbrush might work too, or anything that can reach all the way inside of the cavity. The fountain is to be used indoors only, with the exception of the Outdoor Dog Fountain. Would you like to visit our International site? The larger filter is cleaned weekly will last longer. A carbon filter, foam filter and fountain pump work together so your pet will always have clean water to drink, and the constant water circulation helps to prevent bacteria growth. The free-falling, 360-degree access stream keeps water fresh, encouraging pets to drink more. NEXCOM claims ownership in its trademarks On to the next. Never rinse the filter in soap. Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. To clean the motor: Rinse all parts well before returning to the fountain. BEST DEVICE EVER, and well worth the money. Privacy If the pump was exposed to low water levels for a prolonged period of time, the pump's motor may have burned out and the pump may need to be replaced. Either wash in the top rack of your dishwasher or hand-wash these parts. on orders over $69. Clean the fountain, especially around the motor. That part is great but the pump is terrible. Trust PetSafe to keep your pet healthy, safe and happy. Pet fountains help your pets stay hydrated by engaging their natural attraction towards moving water. Most fountains are top-shelf dishwasher safe, too, which means a cleaner fountain with less hassle. If the motor is humming, try cleaning the motor, making sure nothing is stuck around the impeller. Re-plug in fountain. Some filters may shed more carbon than others due to differing consistency of carbonl in each batch of filters, so dont be surprised if some filters leave behind more carbon dust than others. Please note this item is not eligible towards any "Free Shipping" promotion. The fountain is dishwasher safe except for the motor and cord. It struggles to push out the water, barely a dribble. It gets slimy. Weve made this rust-resistant, stainless steel pet fountain easy to clean. Blvd, VA 23452-5724. My animals used it one week, after a fairly decent set up, and once I went to empty things out, clean it up, and refill it, then it no longer worked. Use pre-filtered or purified water to refill the fountain. This fountain has 360-degree water access which lets your pet drink from any side they choose, and the premium stainless-steel material is rust and tarnish resistant. Submersible pump for nearly silent operation. Remove the filter from the fountain, then add tuna juice or bouillon to the water until your pet is used to the new product. The tower of this fountain is taller than some of our other fountains, which gives larger pets more room to drink. My cats were intimidated by its size, and they're not tiny. Affiliates. Now they drink out of the running fountain. Very happy with my purchase . With a 360 Plastic or Stainless Steel fountain, the more spouts on the top, the weaker the water flow for each spout. You must clean it thoroughly at least weekly even if you use filtered water. Plug in the fountain for short periods of time, until your pets begin to feel comfortable. This is a new object added to their environment, so give your pet enough time to get used to the fountain at their own pace. Pull up on the small lip to remove the teardrop-shaped stator. Make sure the cord does not have any frayed or exposed wires due to pets possibly chewing the cord. We are committed to maintaining the accessibility of this website to ensure that persons with disabilities have full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of our services through the site. Navy Exchange Service Command, 3280 Virginia Beach If you apply and are accepted for a Fingerhut Credit Account issued by WebBank, who determines eligibility and qualifications for the terms of credit. You can also twist the top to adjust the water flow speed. Terrible product and didn't even last a year. Clean all fountain parts in soap and water before reassembling the fountain. Completely rinse the pump, then reassemble. After that, you can clean the fountain, replace the filter, and refill the fountain with regular water. You could also try securing the cord to the floor with duct tape . PASSWORD, REGISTER Plastic fountains are a great addition to any home because they can be easily cleaned with the fountain cleaning kit or a non-abrasive cloth or sponge. If there is evidence of hard water build-up inside the pump, try adding plain white vinegar inside the pump's cavity (without the impeller) and allow it to soak for 10-15 minutes. regardless of the format in which they appear on this website and related pages or links. When cleaning the pump, we recommend cleaning the fountain and changing the filter as well. PetSafe Drinkwell Stainless Multi-Pet Fountain - Stainless Steel, undefined out of 5 stars with undefined reviews, 128-oz Water Capacity - Perfect size for cats, dogs and multi-pet households, Encourage Pets to Drink Filtered, free-falling water streams entice pets to drink more and help to prevent urinary and kidney diseases through increased hydration, Customizable Water Flow - The versatility of this fountain allows you to choose from 1 to 5 free-falling streams, and you can also twist the top to adjust stream flow, No Thirsty Pets - This fountain incorporates an open bowl design so if your home loses power, your cat or dog will still have access to water from any side, High-Grade Stainless Material - This stainless-steel pet fountain is made with high-quality materials that are hygienic, durable, and rust and scratch resistant, Fights Bacteria - The constant water circulation and stainless-steel construction help to inhibit bacteria growth so your furry friend stays healthy, Easy to Clean - Simply disassemble the pump to hand wash, and place all other parts on the top rack of your dishwasher, Compatible Filters and Pump - Fountain uses PetSafe Drinkwell Carbon Filter #3 (PAC00-13712), PetSafe Drinkwell Foam Filter #5 (PAC00-13711) and Drinkwell Replacement Pump (PAC00-13206). You're browsing our US site. Plus, with a variety of styles and sizes available, you are sure to find the one that's right for your pet and home. | What more can you ask for in a pet fountain? PetSafe Drinkwell pet fountains are available in smaller sizes, which means they're perfect for smaller pets, including small breed dogs and most cats. Make sure to check your junk or spam folder. Placing everything (except the pump) in the dishwasher cleans and sanitizers all the parts, although by the drying cycle the cats are pacing in front of the dish washer waiting for it to be removed. Eventually, the holes become clogged and can no longer remove impurities. This black stuff is loose activated carbon from the filter and is completely harmless for your pet to drink. The activated carbon continuously cleans water as it flows through the filter. 2022 I was hopeful for this fountain to work, given the awesome large size, and decent price. Subject to terms. The fountain pump constantly circulates water to help prevent bacteria growth. When hand-washing, use a bottle brush, aquarium brush, soft sponge, or brushes included in the Fountain Cleaning Kit and dish soap. JavaScript seems to be disabled in your browser. Check the cord. It's still a considerably large fountain and holds a lot of open water. I'm not sure you can find one that doesn't need to be cleaned weekly, I have two cats and two dogs: after reading the reviews by previous purchasers regarding the clips that hold the water tower to the bowl and their lack of durability/unavailability, I was really hesitant to purchase this fountain. For California residents, by proceeding to interact with Fingerhut, please be aware that your personal information may be collected. Wash the impeller in soapy water, removing hair and other gunk that has collected around it. We purchased this foundation after reading reviews and researching. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device, Replaceable Parts can be purchased through. My boys prefer to drink fresh running water, but that isn't practical. We are all satisfied with it. If your pet is prone to chewing, visit your local hardware store and purchase a conduit cover to protect the cord. (Please note: if you have the Avalon or Pagoda fountains, the filter housing is hand wash only. Works great just a pain to maintain. Did you know that your pet needs to drink 1 oz of water per 1 lb of body weight every day? Specific to my cat's particularities, she doesn't seem to like it because the fountain's dripping sound on the metal is loud even at the lowest setting. Rinse the filter in cold water before placing it in the fountain to prevent this. There may be a faceplate cover over the impeller than can be pulled up with a coin or fingernail. An email has been sent to . Really not happy with this purchase but we're stuck with it now because it's after the return period. Not anymore, yea. This product holds one gallon of water, making it perfect for multi-pet households, and the stainless steel construction resists bacteria and makes cleanup simple. With elegant designs to match any home decor and colors to brighten your home or blend in, the stylish and chic ceramic fountains keep your pet hydrated and look great anywhere. One likes splashing in the bowl, the others like the running water. See our price match guarantee. Once your pet is somewhat used to the fountain, remove other water sources. All rights reserved. Please note: the Outdoor Dog Fountain pump face plate slides out. I was a bit intimidated at first putting it together but the instructions made it quite easy. Well, I was wrong. Unplug the fountain then plug it back in. PetSafe is devoted to innovation with a range of products to help you and your pet share the best moments. The activated carbon filter should be changed every 2 to 4 weeks, depending on the number of pets using the fountain. Because tiny pets love a clean stream of fresh drinking water that's on demand, too. Try setting it to a lower flow setting. Lift the impeller (looks like a small white propeller) out of the motor. Very disappointed. FREE SHIPPING Pumps last for several years with proper cleaning. My Mainecoon and my texedo cat's love this. What is the advantage of the stainless steel over the plastic one?? I read several reviews where people are having problems, and if I wasn't prone to taking things apart and putting them back together I might have given up too. Even after taking things apart. The fountain tower is taller than some of our other fountains, giving bigger dogs more room for their snout when they take a sip. If the pump has been in regular use for this period of time, it may be old and need to be replaced. FORGOT I contacted yesterday after checking the site religiously with no update and now they're saying its not due until "some time next week" and is on backorder so if i dont order by phone, I very likely may be SOL. If you have more than one pet at home, the Stainless Multi-Pet Fountain is the perfect size to keep all of your furry family members happy, healthy and hydrated. The PetSafe Drinkwell 360 Multi-Pet Stainless Steel Pet Fountain gives your pet 128 ounces (1 gallon) of fresh, filtered water. The pump sounded like it was on and running, but it wouldnt pump any water at all. With this fountain, pets can drink from the free-falling water or from the bowl (which is awesome) because your pet needs 1 ounce of water per 1 pound they weigh every day. When autocomplete results are available use up and down arrows to review and enter to select. Here are a few tips to help transition your pet: How do the filters work? The cats refuse to use it since the water gets stagnant. Re-assemble fountain, replacing the filter and pre-filter as needed. If your pet prefers to drink running water from the faucet or shower, she will probably get used to the fountain very quickly. Does the fountain splash water on the surrounding floor? Alrhough I use cold filtered water instead of tap water. Frisco Stainless Steel Triangle Dog & Cat Fountain, 1 Gallon, Learn More About Drinkwell From Our Team of Experts, Frisco Whimsical Leaf Round Dog & Cat Fountain, 50-oz, Mint Green, Drinkwell Platinum Plastic Dog & Cat Fountain, 168-oz, PetSafe Seaside Stainless Dog & Cat Fountain, Drinkwell Pagoda Ceramic Dog & Cat Fountain, White, 70-oz, Drinkwell Seascape Ceramic Dog & Cat Fountain, 70-oz, Frisco Ceramic Whale Dog & Cat Water Fountain, Blue, 64-oz, Drinkwell Original Plastic Dog & Cat Fountain, 50-oz, Petlibro Stainless Steel Dog & Cat Water Fountain, 2-L, Petdiary Automatic Cat Water Fountain, White, Medium, PETKIT Eversweet Smart Pet Gen 3 Dog & Cat Fountain. To keep water fresh, we use dual-filtration technology to remove pet hair, debris, bad tastes and odors. This binding prevents impurities them from returning to the water. This time frame will usually only take a few days, and it is very rare that a pet will refuse to use the product entirely. It is not dishwasher safe.). Get help from our experts 24/7 1-800-672-4399, Drinkwell 360 Stainless Steel Pet Fountain, Drinkwell 360 Fountain Carbon Replacement Filters, 3 count, Drinkwell Foam Replacement Filters, 2 count, Pioneer Pet Big Max Style Stainless Steel Dog & Cat Fountain, 128-oz, PetSafe Current Circulating Pet Fountain, Forest, Large, Petlibro Automatic Dog & Cat Water Fountain, Dishwasher-Safe, BPA-Free, Tip-Resistant, Lead-Free, Large Breeds, Giant Breeds, Small Breeds, Medium Breeds, Extra Small & Toy Breeds. Wholesalers EMAIL, FORGOT Sometimes it takes a few minutes for the motor to start pumping water once its refilled or plugged in. The fountain parts and pump are not UL approved for outdoor use. Change them every 2-4 weeks, depending on how many pets use the fountain, to keep the fountain water fresh and clean. When refilling the bowl, make sure to add water before turning the fountain on. Pets, especially cats, can be a little timid with the fountains at first. If it has any frayed or exposed wires, your pet may have been chewing on the cord. Totally a waste of money. Put the filter in the filter housing with the black side facing the front. Hard water will cause calcium deposits to build up in the pump's cavity, blocking the impeller from spinning. Set up the fountain without plugging it in. Please refer to the owner's manual for detailed instructions on how to properly clean your motor. But I have one cat that will only drink from the faucet, so I purchased this when a fantastic sale price was offered. Fill with water. A small toothbrush might work too, or anything that can reach all the way inside of the cavity. Weve made this fountain easy to clean simply place the fountain in the top rack of the dishwasher and hand wash the pump separately. Receiving ramp and adjustable flow control reduce splashing. Over time, debris gets stuck in the outer fabric of the filter, making it more difficult for the water to pass through it. Choose from 5 different stream attachments so you can customize the free-falling water streams depending on what your pets like best! Place the fountain where desired. Do I need to use a filter with the fountain? A continuous circulation system helps prevent bacteria growth so they're a safe oasis of clean water for your pet. This safety shut-off will typically render the pump inoperable and in need of replacement. Buy the set of cleaning brushes, the smallest is perfect for cleaning the parts and inside of the water pump. If your pet still isnt interested in the fountain, make it more appealing with some flavoring. Does this have an automatic shut off in case the water becomes low so the motor doesn't burn up in the pump? They are safe to use with your pets drinking water. Semi easy to clean but you have to replace the filter every time you clean it. Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. See the complete revolving WebBank/Fingerhut Credit Account. The filter is not required for normal operation of the fountain, but it does significantly improve the overall cleanliness and taste of the water for your pets. This way your pet can get used to drinking from the fountain without the noise and splash of running water. If the pump were to begin to overheat due to a situation like this, though, it will shut itself off. I have 4 cats who LOVE drinking from different parts of the fountain. This is an Official U.S. Navy Web Site. The pump will not shut itself off if the water level gets too low. This fountain works and my cats love it! This pet fountain comes with 5 different stream attachments, so you can create 5 different free-falling streams for your pets to drink from. To prevent this, you can purchase a cord cover from most hardware stores. And the best part is, stainless steel is recommended by vets as one of the safest materials for your pet. Your pets deserve the freshest water with every sip. Filters are affordable but need to be replaced at differing intervals. Know what you want from your Fingerhut Catalog? I have had this fountain for close to 11 years. Simply place the fountain in the top rack of the dishwasher and hand wash the pump separately. Lift the impeller (looks like a small white propeller) out of the motor. I was looking for a stainless steel fountain so this one is perfect. PetSafe Drinkwell pet fountains are designed to encourage your furry friend to drink more water. The inner part of the filter contains granulated carbon with hundreds or thousands of microscopic holes, which bind to impurities in the water that cause bad tastes and smells. The circular design of this fountain means that your pets will be able to sip from any side they choose and multiple pets can drink all at once. Water quality can also affect the pump and how effectively it runs. This dog and cat fountain works hard to make sure your pets have fresh water. These modern-looking fountains are sturdy and rust-free, while also being easier to clean and keep sanitary. They make it a point to consult with top trainers, veterinarians and behaviorists and listen to feedback from pet parents so they can continually improve their designs and processes. While I like the fountain, only one of my two cats uses it. If it doesn't, can the pump burn up? App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. 2002-2022 Fingerhut. Dishwasher-safe(excluding pump). Press the space key then arrow keys to make a selection. This can cause the pump to overheat and stop functioning. Drinkwell 360 Fountain Carbon Filters (3-Pack), Drinkwell Stainless Multi-Pet Fountain Plumbing Kit, Drinkwell Stainless Multi-Pet Tower Clips, DrinkwellStainless Multi-Pet Pet FountainFlow Adjustment Kit, Drinkwell Stainless Steel Multi-Pet Fountain Multi-Streams Kit, Drinkwell 360 Fountain Carbon Filters, 3-Pack, Best stainless-steel pet fountain for larger dogs or multi-pet families, 5 spout attachments let you create 5 different free-falling water streams, High-quality, hygienic stainless steel pet fountain is scratch and rust-resistant, Circular fountain shape allows your pets to drink water from any side, Fountain design helps reduce splashing and noise, Pets will still have access to water even if the power goes out, Dual filtration removes pet hair, debris, bad tastes and odors, Top-rack dishwasher safe for easy cleanup, handwash pump separately. Clips have broken, and sometimes when I clean it out the pump doesn't start, but I take the pump screen off and spin the impeller with a butterknife and it starts working again. | Remove the impeller by pulling up from underneath it with your finger. List Price is the suggested retail price from a manufacturer, supplier, or other retailer. Multi-pet households may need to be cleaned more frequently. The filter removes bad tastes and odors to improve the taste of the water and catches hair and small particles to keep the water cleaner. I've been trying to replace parts for almost a month through petsafe. The Drinkwell 360 Stainless Steel Pet Fountain was designed to increase dogs' and cats' drive to drink by mirroring a natural water source instead of a stagnant bowl. You can forward the gift notification email to whomever you intend to send the gift to. Navy Exchange Service Command all rights reserved. Prices, promotions, styles and availability may vary by store & online. You can also change the foam filter. We have audited this and our other affiliate websites to ensure their accessibility. Clean all parts of the pump using soap and warm water with a small brush, such as a toothbrush. A carbon and foam filter work together to remove bad tastes, odors, pet hair (and the inevitable drool) from your pets water. The activated carbon filter removes bad tastes and odors from the water and catches large particles and debris from re-circulating back into the water. Wash the impeller in soapy water, removing hair and other gunk that has collected around it. All of our plastic fountains and plastic parts are BPA-free, including cords, pumps, and filter housing. The pre-filter protects the pump from dirt, fur, drool, and debris. Stainless-steel fountains look sleek and stylish in your kitchen, bathroom or anywhere in your home, which is why people love themand thirsty pets, too. It holds one gallon of water, making it perfect for multi-pet households, and the stainless steel construction resists bacteria and makes cleanup simple: it's dishwasher safe! When I set it up, it seemed larger than it was, like I had erected a pagoda in my sunroom. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. The pump must be cleaned every 2 weeks to ensure proper function. The Stainless Multi-Pet Fountain holds 128 oz (1 gallon) of water, making it a great option for larger dogs or multiple-pet households. Well, as the time went on, the pump power was less and less and now there is no flow at all. Pre-filters can usually be changed less frequently. My cats took to this fountain right away. To understand the types of personal information that we may collect about you, please visit our Privacy Page. With fresh, filtered water and a free-flowing stream, there's no need to lead your pet to water; she's already lapping it up! Expensive to maintain as a box of filters is needed every twelve weeks. It has my two cats drinking so much, and they are out of the toilet now! Be mindful if you need parts it may be a bunch of hoops to get them. Allow the impeller to soak in a separate bowl of vinegar for the same duration of time. Theres black dirt in the bowl. It feels sketchy like, how far on backorder are they that they aren't getting enough, why did the timeline change, and why can i only order via phone? Minimum interest charges, late fees and returned payment fees apply. Fill the fountain with water up to the max fill line. But i need multiple parts so chose to wait. The design makes it easy to change the water, which I do everyday, and my cats and dog like it. I can't believe how often I have to fill it! I gave this product a real try. Trust PetSafe to keep your pet healthy, safe and happy. Plus, they're all made with BPA-free plastic, so they're completely safe for everyday drinking for your best friend. The cats love it-dogs still drink from the water bowls which is okay with me (and I'm sure my cats prefer that! There are several possible causes for a fountain to stop working. Unplug the fountain, dump the water and disassemble the fountain. Touch device users, explore by touch or with swipe gestures. NOW , Pacifiers, Rattles, Teething & Paci Accessories, Rice Cookers, Pressure Cookers & Steamers, Electric Skillets, Griddles & Waffle Makers, Multiple free-falling streams of water entice your pet to drink more while it continuously aerates the water with oxygen, Activated carbon filter removes bad tastes and odors, 360s multiple streams and circular design allows pets to drink from any angle and is great for multiple pet households, Dimensions: 14.25 L" x 14.25" W x 6.75" H. Enter it here. We found one that was mediocre. Yes. Then the tube from the pump to the filter became detached, and the only way I could fix it was to grab it with a pair of chopsticks so I wouldn't have to mess with the cone and the clips. Try switching to a top with one fewer spout opening. If water doesnt flow after 5 minutes, try these troubleshooting tips: Lack of regular cleaning may result in the pump becoming clogged with pet hair and food debris. The advantage is the stainless steel fountain stays cleaner longer and doesn't attract bacteria as quick. If the item details above arent accurate or complete, we want to know about it. Give your pet the freedom to come and go. If you're considering purchasing this fountain, it's going to be better suited for a multi-cat household. You can twist the top to change the strength of the free-falling streams so shy pets will feel comfortable drinking from the fountain too. Why do I need to change the filters? When it first arrived, we had difficulty using a few of the different flow heads. Set secure yard boundaries for your pets. Filters are still helpful even if you use filtered water in the fountain. 2. I highly recommend this for multicat households. Rubber feet prevent sliding. A minimum level of water must be maintained in the fountain in order to keep the pump running properly. I'll pick something smaller, even if I have to fill it up more often. Offer valid for a limited time, while supplies last. When your pets drink plenty of water, it keeps them healthy by helping to prevent urinary tract infections and kidney diseases. Plus, they're made with hygienic ceramic that's easy-to-clean and top-shelf dishwasher safe. Since 1991, PetSafe has been keeping pets safe and making pet owners happy with quality, reliable products. Sturdy and big enough for the two cats. We bought stainless steel and the shape for ease of cleaning. If I had ordered by phone last week would I be getting them any time soon since i wasn't told about a backorder and the 10th delivery seems to be a lie? Fingerhut Credit Accounts are issued by WebBank, Member FDIC. If your fountain uses a foam filter or pre-filter, clean the pre-filter between regular fountain cleanings. These filters are similar to filters used in fish tanks. It may not necessarily reflect an actual price offered on our site or elsewhere. Love this product. If you have more pets or notice more debris, a slimy feel, or decreased water flow in your fountain, you should clean it more often. The premium filters have 6 smaller pouches, rather than the 2 in the original filters, so the carbon is spread out more evenly for better filtration quality. This fountain is electric powered so the length of use depends on how long it is plugged in for. If you have more than one furry family member, the Stainless Multi-Pet Fountain is the best stainless-steel pet fountain to keep every pet in your family happy, healthy and hydrated. The filters do not purify the water. The smaller sizes range from 100 ounces to 168 ounces to meet your pal's hydration needs without taking up extra space in your home. Which side of the filter should face the front? Radio Systems Corporation Clean your fountain at least once a month or more often if needed. Pet fountains entice pets to drink more water which keeps them healthy and hydrated. when you apply online and are approved for a Fingerhut Fetti Credit Account issued by WebBank. Large Breeds, Giant Breeds, Small Breeds Large Breeds, Giant Breeds, Small Breeds, Medium Breeds, Dishwasher-Safe, Lead-Free, Tip-Resistant, Dishwasher-Safe, Automatic, Tip-Resistant, BPA-Free. I didn't know how much torque they could handle without breaking, so I wasn't able to remove any of them to put the cord in the right place. Once the filter has been used, the activated carbon tends to settle in the bottom of the pouch. Ideal for multiple cats and dogs under 60 pounds. The product came mostly assembled but the plastic clips that hold the cone in were hard to work with. All Rights Reserved. The waters not flowing as much as it used to. It is beautiful and runs very quietly. Choosing a selection results in a full page refresh. The carbon filter is made of organic coconut shells. My rescue tuxedo cat wouldn't drink out of a bowl always headed to the tub. Hoping for the best as info I've read states the clips have been unavailable for months now :(. Were really enjoying the water fountain. If your dishwasher runs too hot, we recommend hand-washing. There may be a face plate cover over the impeller than can be pulled up with a coin or fingernail. I was told that on May 10th their clips would be in and back in stock a couple days after, but I could order by phone and it would go out when the order came in. :) I am dreading when the clips break but am cleaning this with the utmost care until I can order a backup set!
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