To return an item purchased from Pen Boutique, please follow these guidelines: 1) Your Return Authorization Code. 2) Insure Your Package: Please insure your package to the appropriate value. The writing instrument comes with precious metal accents and lacquer finish in a luxury box. The Cross Century II White Ballpoint Pen embraces tradition and innovation as it elevates the iconic Classic Century design with a bolder wider profile. Shopping online at Pen Boutique is statistically safer than using your credit card at a restaurant or department store. We're certain after successfully shopping online at PenBoutique.com, you will be on your way to appreciating the convenience and security of shopping from home. We are thinkers of 100% satisfaction. All rights reserved. This pen boasts all the elegance and refinement of the, Whenever possible, we do our best to get your order out more quickly but our standard production time is 4 - 5 business days. We guarantee that every purchase you make on the PenBoutique.com website will be 100% safe. When you send expensive items, please make sure that you insure it properly so that you can claim the value when it is lost. (Closed on the weekends), For Store Hours: (Store cannot help for online order inquiries). Cross Century II Ballpoint Pen - Pearlescent White, Cross Ballpoint Refill - Standard - Single Refill, Accepts Medium Ballpoint Refill (#8513) in pen, Limited Editions where a factory seal on the packaging has been broken by customer. Our special VIP discount code VIP-DISCOUNT2019 which is applicable for any Montblanc products will be applied automatically during checkout. TUE-SAT ( 10 AM - 5PM) - Call (410) 740 1088. 2016-2021 Pen Boutique.com. Please do not write anything like Montblanc or Cartier or the description on the package for security reason. 2) Package Your Return. Limited Edition Fountain Pen which is inked. Please include /have your Order#/web order# ready. If you receive a defective item we send you the shipping label/email return label to send it back to us. We will ship it as soon as it arrives typically within the time frame or even sooner. You have no obligation to purchase the product once you know the price. For international orders, the refund will be made only in US dollars. We are proud of the quality of our products and want you to be fully satisfied with your purchase. Learn about new designs, special events, informative articles, & more. You can simply remove the item from your cart. 2022 J. Schrecker Jewelry. A perfect tool for balance and effortless writing experience. We will reach out to you if there is any delay. The Fair Credit Billing Act states that your credit card provider cannot make you pay in excess of $50.00 of fraudulent charges. Generally for orders above $100, insurance is recommended. We then sell these pens in our outlet store. Please call us to make the FedEx/UPS Return label. Cross Century II Pearlescent White Lacquer Ballpoint Pen is a gorgeous pen that represents both tradition and evolution. Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. The medium point ballpoint pen comes equipped with a black ink refill. All Rights Reserved. Please note that the restocking fee is only for fountain pen which is filled with the ink. Please enclose a copy of your invoice and include all original packaging and literature. Accessibility Statement. Pen Boutique's servers use Secure Sockets Layer (SSL), an encryption technology that works with Microsoft Internet Explorer, Mozilla, Safari, Netscape, and AOL's browser, so that only Pen Boutique can read a buyer's personal information. All returns under Return Policy requires an RMA (Return Merchandise Authorization) number. After the great success of Century II collection, Cross has arrived yet again with three new, on-trend finishes with feminine appeal. FREE Shipping for orders > $50 ( USA only). Please write down this RMA# on the label while returning to us at the below address. Cross Century II Pearlescent White Lacquer Rollerball Pen with Rose Gold. RMA's are valid for 15 days to send it back and will be not eligible for return after 15 days. Call (410) 992 3272 Option: 2 or email us using the contact form and you will be given a Return Authorization Code. When you shop at PenBoutique.com, we want to make sure that you are fully satisfied. Fountain pens are special and once filled it is very difficult to resell the item when returned. You can also expedite production by selecting. We are not responsible for the exchange rate differences. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. As a result, please add to cart to see the special price. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer. Where the product was new and undamaged and the damage was caused by the customer. Attn: Returns Department/RMA#________ 5560 Sterrett Place, Suite 101 Columbia,MD 21044. Cross Century II Pearlescent White Lacquer Ballpoint Pen, White lacquer barrel with rose gold plated appointmentsand black ink, Personalized engraving appears gold to match the pen, A gift for an esteemed colleague, Christmas, birthday, congratulations, and women, Dayspring Pens Richmond Matte Black Pen and Pencil Set, Personalized Parker Pens - 100% Free Engraving. These pens needs to be sent back to the manufacturer for repair since most of them are piston filled and the heart opens when the fountain pen is dipped. : Pen Boutique Limited (H.O.) You will join millions of other customers who have safely shopped over the Internet. If such an event does occur, you must notify your credit card provider. Customer Service : MON - FRI (9AM - 6PM). Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Attn: Returns Department/RMA#________ 5560 Sterrett Place Suite 101 Columbia,MD 21044. Our price is lower than the manufacturer's "minimum advertised price." If an Item is returned to us without an prior authorization number,there would be a 15% straight restocking fee (Based on the condition of the product,if the product is damaged,there would be no refund).Also,the item should be received within the window of 15 days after you receive the product. This beautifully finished white lacquer body features rose gold-plated appointments and permanent personalization with precision engraving, which appears gold. We want to make sure that all of our customers when they buy from us get a brand new pen which is not used. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with Pen Boutique, you will pay nothing. Without RMA# we cannot process the return sent to our return processing address. To obtain RMA# please call our customer service at (410) 992 3272 Option:2 or email us with CONTACT US form. We will not accept returns of opened Ink Bottles ,Ink Cartridges and refills.Kindly contact customer service without opening the package in case you ordered a wrong item or no longer want the item that you ordered. If your credit card provider does have you pay any of the $50.00 it can charge, Pen Boutique will cover the expense, up to the full $50.00 if the unauthorized use of your credit card resulted through no fault of your own from purchases made on the PenBoutique.com website while using Pen Boutique's secure server. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. This item needs additional shipping time as the item is currently on order and expecting an arrival from the vendor. Once you place your order online, we will transfer your exact information into our engraving system to ensure there is no change from what you entered. We will gladly give you a credit, exchange or refund, less shipping charges . Return your product to: Pen Boutique Limited (H.O.) When you purchase a fountain pen, it is recommended that you test drive it with dipping the nib in the ink. Hence, we will charge you a nominal restocking fee of 10% to accommodate these repair and shipping charges to manufacturer's repair facility. If you use the cartridges supplied with the pen or if you fill it with ink, then in order for us to resell, we have to send it to the manufacturer's repair facility. A stylish and graceful yet bold profile with Cross signature design has arrived to lure everyones attention. If you have any questions please do contact us. Our return policy day is 45 days from the date of delivery. Please package your return carefully and address it to the below address. Website designed, maintained, and hosted by Punchmark.
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