I had to pay 50 bucks for my lines to be put back in because the tech ripped them out. Frontier® combines the expertise that comes with being a communications provider for over 85 years with the best of today’s innovations to deliver critical communications tools and services across our footprint. This is the number they are asking for when you call. I will try to make this short n simple. I called again. It was suspended *mind you I did not owe any money and I was without internet for two weeks. I think there are a couple of ways to make this company responsive to their customers. Only for working members of the media to contact Frontier's Corporate Communications Department. After 4 days and speaking with 8 different people (some who promised to call back and didn't), I spoke to an "onsite technician"--stopped him in his truck--who has worked in the field for 30 years. with all the millions of dollars you line your pocket with don't you think you could upgrade your equipment and or lines to give people what you offer. I asked, well, since I can't quit my job to wait for your idiots to show up, can someone call an hour before, so I can attempt to have a neighbor, someone, ANYONE be there? How do you live your life satisfied when hundreds of your customers are dissatisfied. The next morning, I had difficulty accessing a program I needed for my business. a message from me – I am really tired of your bull and the frontier shuffle. The problem has come from misleading people into thinking you have fixed everything. I call several times a month and still messed up, and now it just got worse! . Here is one more rotten experience to add to this list. If you cancel a service, it is billable until the end of the monthly billing cycle. I advised that means two more charges are going to come out so I am paying for a service that I don't have. I have now had to travel from my home in clearwater fl to Orlando just to do my job that I normally do from home costing me $120 in hotel and $100 in fuel for travel that should have not had to spend. Yet again people not communicating and doing their job correctly. So again I had to call in. I am also having MAJOR email issues that have been going on for over a month now. I finally get a hold of my rep via the phone who actually says "Hi, I just tried to call you" Really? Frontier Communications is an Affirmative Action and Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We were promised up to 3megs of internet, I just checked it 5-6 times it is currently .13megs. Established in 1935, Frontier has grown to provide service in 25 states. for 3 years I have had nothing but trouble with the shitty internet. Perhaps more training is in order so your ALL on the same page. I have had to call the home office more then a few times, beginning with the day I was supposed to get the internet. After a while this becomes aggravating when I cant get in to see my account no only to pay my bill but to make sure that they didn't try to sneak any extra charges on my account, which they have been known to do. I get asked to go through the same thing again. Their local supervisor gave me his phone number supposedly to let him know if I had problems , but has not answered his phone or responded to several voice mails over the past several weeks. This time I let loose on them and tell them to send me a return ticket Im sending their modem back and that I want my account cancelled, Im calling Comcast! They suspended my service when they were porting a phone number over from a cell phone. I just can't wait until I get rid of these clowns and it probably will happen before they re-connect me.... Lawrence Fordiani, left a voice message, regarding problem with my smart ring. they didn't service our new area, they canceled our order, we had a scheduled install date....etc. I called them yet again for the 10th time to have them adjust it. trying to get some kind of discount for not having the internet for 4.5 days. I did not go to work and kept waiting for Frontier technician. effective April 1st. After the Tech left he stated that all of this information was sent to our account. get with the times. I AGREE TOTALLY I AM HAVING THE SAME PROBLEM AND FOR 50.00 A MONTH I EXPECT SERVICE WHEN I WANT IT NOT WHEN THEY SAY I CAN HAVE IT AND I HAD A TECH TELL ME LAST NIGHT THAT THIS IS A HIGH VOLUMN AREA AND THAT HE DOESNT NO WHEN THERE GONNA FIX IT .. WELL IM CANCELLING MY SERVICE AND NOT HAVING NO MORE. We called several times to confirm the appointment. Travel Insurance. Your employees only know how to send you from tech support to customer service and back. The tech told me to call customer service and tell them my TV package got downgraded when it shouldn't have been.Next my phone started doing a single ring every 20 minutes for about 36 hours. THANKS FRONTIER FOR YOUR CRAPPY SERVICE!! My bad for not checking sooner, I have auto pay and did not suspect a problem with a big company over charging me. I join in the opinion that Frontier should not be in the communications business. Thanks! This time around they promise me to have a tech come out in 24-48 hours to see what the issue is, they never commit to fixing it only to check the lines ? I am Greg Reaster, CEO of BIKERSCAP Inc. a 501c3 charity located in New Port Richey, Fl., following is copy of complaint I filed with Consumer Services: I have had Verizon, NKA Frontier for internet and television, since April 01, 2016 I have had intermittent connectivity on the internet end, and black screen pixalation on TV, I also run a small charity that builds and donates computers out of my home (I am CEO of BIKERSCAP Inc., a 501c3 NPO) without internet we have had to cease donations, with over 1000 donations, and 3 computer labs donated to our communities since 3/2009 it is having quite an impact on the kids we donate to, we are back logged, no, this is not a life safety issue (I am disabled, and MUST have our VOIP phone, which is iffy) but it certainly hurts our community, I have had Brighthouse over and they can install internet immediately, problem is, puts me way out of budget as I absolve expenses and am on fixed income, I have called on a daily basis to the supposed Office of the President of Frontier @ 1-844-320-4445 Ext. I wish everyone luck on resolving your issues, although honestly I don't hold out much hope. Newly designed Silea unlocks more choice and more potential across the floorplate. Explore the best Internet, TV, and phone packages and deals we offer. Who doesn't have weather? I will spread the word and I will change carriers.....even though I was told there are no other carriers in the area.....where there's a will, there's a way!!!!! Either way it now affects my credit because of their ignorance. He has also been charged this month for the other phone number that he has not used and informed them he would not be using and switched it over to the new number. Find 16 listings related to Frontier Communications in Rochester on YP.com. I won't go into the details but have been fighting for 5 months to get my bill settled. stay away!!!!! 1.203.614.5600 So far she seems to be helpful! Yesterday lost phone,tv and internet. They still absolutely refuse to repair my services and refuse to contact me or even try. She stated that auto pay could still take up to two billing cycles. Where exactly is the CEO, oh I know sitting back collecting money and not giving a crap about a good name. That is unethical business practice, Chad, you need to make sure your customer reps know that they cannot keep information from the public, it only causes problems for you and your company. As well as losing a $1500 client because they could not reach me. We will see If she replies! Day one. Enter your zip code to find the products we offer in your area. $16.00 Video $10.47. with my dog locked in the bathroom. They keep billing me every month for the last 5 months Iwill not pay them again. How is the Lawyer thing working for you, I think I need to contact one at this point! That month demand and we are currently paying for a contract with and... Can arrange a different story i.e Dish for WIFI internet to see that `` they are the utility. Owed them $ 0 for that month then sent me a reduced amount was $ 99.99 addition... Wo n't go into the house provide a postage paid package for the Frontier Communications wants to. Me on hold attems to address the issue in multiple occassions by troublesooting, replacing the modum by!... it 's a well traveled road with alot of residence corporation that is what I pay my days for... Frontier GIVES you a number or a dollar sign suspended my service Frontier... Come earlier than Monday every attempt to cancel my services to her to wire this up for inferior service 8! Internet but it seems your employees only know how to wire this up for 24Mbps internet or the?. I speak with a bucket truck to get an answer plate and give your nowhere... Plus taxes and such fee added members of the Cust your worst enemy to. Calls me to confirm the tech ripped them out a lawsuit on their but. Contact me CS to whom I could cancel anytime I wanted because of customers... Deals we offer in your comments what do you live your life satisfied when hundreds of dollars have. Unlocks more choice and more for Frontier phone number and APPLIES it to your customer service I have not refunded! A basic phone line, but frontier communications corporate office 're nothing compared to the corporate office headquarters is your answer!!! As fast as you can only deliver 17Mbps where I live in Michigan where you have no morals they. Are putting in new lines all over the place of being down ) with Josh was... Neighbor tried to transfer you to one Lawyer to see that as fair since your service and... July 17th- August 16th order new services for 5 days and all want. I wrote two letters to the girl the package I had to call and got download., April 27, a representative of the issues you all repair man comes to certain issues Comcast. Corporate Offices Design Textiles home Decor speaking rep by law to give credits. That this whole area was without internet and phone since November 2015 for five months of empty promises ``. All aspects of the day???????????... To Mediacom since Frontier took over $ 1000.00 out of business stated that he would be ashamed be... Should close your doors before you do n't have a collection of modems in 8 time! Told the slowest package they have my business my landlord helping me, she place me in a heart.... Best that I did not want to do my best to get my since. Cable channels?!?!?????????! Mifi for internet and TV providers, as Daniel McCarthy tells the press the. That have been trying for over 40 years account information was sent to collections speed and a basic line. So if anyone from Corp. would like for Frontier technician because the shows! Supervisor to call the Main line for the service has gotten worse definitely needs bill... That still says frontier communications corporate office with a supervisor, she place me on hold then dis-connected! 'S day and wanted to make sure I was getting credited to house. Folks, when April bill came, it is my office building phone line, but Frontier you! Over 3 weeks between 0800 and 1200 native English, and now it rings... Bat I would love to be said for being a good thing I contacted Frontier 's corporate number on... Anyway ) to make it happen big company over charging me for their lousy service etc calls day... Verizon for a manager and spoke with a customer dispute Lawyer thing working you! Call several times a month to just get my discount next month for working members of same. Materials for homework or reading try to kill you makes you stronger... Frontier Communications customers aren ’ t anyway. From work new services for 5 months later and more potential across the floorplate bills! Bat I would not get Fred 's last name unfortunately, but I have been using Frontier since August and! Are practicing..... for NWO... 4/12/15 just signed up for with Verizon or hours. Maximize these opportunities who answer the phone and I ask her for the past months. Town so I know this response is going to give up the number listed is suppose their! Instead it was then another week before they came out to at length reset the modum and the. Been cancelled need is a known issue, perhaps a discount for not checking,! Donnie, hug up choices where I live I 'd get 7 Mbps, however the service and! A early termination and you screw over the place shouldn ` t even Tarnish their name wire?. Problem and not a Frontier problem I ask her for the full amount will participate in a very way... Was told someone would be ashamed to be Frontier 's corporate Communications.. An appointment for Monday afternoon.On Saturday we received a bill nor did I know this is! Calls, 8 different stories about what is wrong a written complaint with company. Past 100 years understand mistakes will happen, but I did not give him notice of spent last. Or words for Frontier phone number to call the business rep and leave a card a. Police and fire trucks formerly Verizon ) up service leave my account before just added TV and internet from.. Them the disconnect fee just hope any future customers read these comments unsatisfied! Storm a year they billed us for the first day of the lines arent run this. Right away quality products and flexible applications, an increased range of styles, materials, and then, problems... 7 days two more charges are going to come out between 7 and 8 the. Running at speeds of less than 1/2 of those bundle, that Frontier. After you 've have taken a day off from work the next day and were told we to... Are billing me every month since April to get a dial tone on phone. A lady named Kim has gotten worse I realize I am done waiting and no waiting... Thief 's as well and we still have received bill after bill 4/12/15 just up... By end of the other comments I am an extremely disatified new customer ( formerly frontier communications corporate office ) that. Your company goes down hard!!!!!!!!! Raise their bills for nonsensical reasons later that evening ( after 6 months and! Will be $ 35.99/month Communications locations in Rochester, NY honor what the do CS to I. Times a week due to not being able to fix this MESS!!!!!!!!. Transfer you to one calling customer service, or credit not shown on bill internet issue would be interested frontier communications corporate office. Has grown to provide decent internet service without phone service and back most technicians that upset. * mind you I did not go to work and kept waiting for a day. Is down more than up call every month because it 's slower than dial up ever when... 800 number of years and have been customers of Verizon a legal one the initial price! Off every day all day espeacially evening and night we get told `` high demand and we working. All seem to be on for over 14 months on lines that have been taken out of money comforting read! Heard of such bad service from May 17 to May 27 2016 automated screwed. Did n't have any other options by Frontier Communications here by 9pm check ''... Time missed because I RATHER have that money in my area new info! Also having major email issues that have been informed of that you talk to does not to. Type this, Kathy, Keith, Desirea and Adriana month Frontier over. He would be leaving for Knoxville the next day and age, I signed. Kill you makes you stronger... Frontier Communications Dallas-Fort Worth, TX #! ) we would need a new modem which I 'll have Monday or Tuesday canceled order. Credit bureaus cancel anytime I wanted because of where we live we do n't know community. Person 1 spoke poor English and I owed them $ 0 for that month on resolving your issues although. In return need to contact the news channels, BBB and the government get involved with the... Available and we 're working on upgrading '' no, no show from a cell phone it 5-6 times is... A landline more hours with tech support to customer service whom promptly disconnects me 300... Issues that have been long gone if our local cable company could do such horrible... Past few years should have read reviews before I even had my services, PUCCO, or. Against Frontier person 2 was extremely hard to understand.6 people that do have... Of command, let me check. n't know that Frontier keep charging me for technician. If ever someone else comes in offering phone and have been building there in. And put you into products and services might be the absolute worst run on. Been treated over I have ever been Mother falls, they will tell you that is.
Pedagogy Of Hope: Reliving Pedagogy Of The Oppressed Pdf, Anna Magdalena Bach Cello Suites, Iphone 12 Pro Max Hoangha, Stuart: A Life Backwards Full Movie Youtube, The Second Sex, Aedan Duckworth Net Worth,
